Terms and Conditions

Pato Interiors: Terms and Conditions

Welcome to Pato Interiors by entering the website and using it you are agreeing to the following terms and conditions of use. These terms apply as follows;  "us" or "we" refers to the owner of the website, the term "you" refers to the view or user of it.  

By entering Pato Interiors (website) you are accepting these Terms and Conditions. The Pato Sourcing & Interiors website is managed and operated by us from our office in England and therefore the laws of England & Wales govern claims relating to it, including the use of the website and the materials contained within it. If you choose to access our website externally, from England and Wales you do so on your own initiative and you hereby agree that in the event of a dispute between yourself and Pato Sourcing Interiors, the laws of England and Wales will apply at all times. If you do not agree to the terms and conditions of the website then you may not use it.

The Goods: 

Pato Interiors supplies a mixture of antique and vintage products, therefore they may have the occasional bump, scratch, or dent having been used by previous owners. We will do our utmost to present these flaws (which we believe add desirable character to the piece) in a reasonable manner, through product description and imagery. Please also note while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products. Before purchasing if you have any questions or would like to see further details of the item(s) in question please do not hesitate to get in contact: patointeriorsshop@gmail.com 

Returns: 

We will accept refunds within the legal UK framework as set out by the UK Government in regards to ‘distance selling’, you have 14 days to notify us of wanting a refund and you have a further 14 days to return the item, see more details here. In regards to purchasing in person we will not accept refunds unless we the seller are at fault as per the UK Government regulation. We do not offer free returns, you are required to cover the cost of returning the item and are responsible for it arriving back to us in the same condition as it was sold. 

Payment: 

Prices on the products sold on Pato Interiors website do not include VAT, as being a new business we are not yet VAT registered. 

As indicated on the website, payment for Pato Sourcing & Interiors goods is through certain credit and debit cards and via PayPal. Payments through the website are processed securely using advanced and up-to-date security-protected software. Your payment information is encrypted to ensure that it is protected and processed securely. Your payment details are not held by Pato Sourcing & Interiors – they are held in an encrypted state by Shopify Payments, a highly regarded and well recognised global payment provider.

Pricing & Delivery 

Delivery charges will be allocated according to the product size and weight (and distance for international orders). On the occasion that we are selling an item that cannot be sent by Royal Mail, in most cases larger items or furniture, you, the customer will be alerted in the Product Description to please get in touch with us to arrange a delivery option, price will depend on distance within the UK. 

We are happy for items to be collected but we will not organise shipping outside of the UK unless there is an exceptional circumstance. 

Content: 

We will endeavour to ensure the accuracy of the website, but please be aware that we reserve the right to amend details and prices may be subject to change. Furthermore, neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We will do our best to amend any mistakes in a timely fashion. 

All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to Pato Sourcing and Interiors. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without our prior written permission. 

This website may also occasionally list or include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Data: 

Your data will be guarded in line with GDPR regulations, Pato Interiors will not pass on data to any third parties.  We will ask you, the customer to opt in to any marketing emails we send, these will not be frequent and will be generated with the best intentions to interest and serve you, the customer.